Zeltova (“we,” “us,” or “our”) is operated by Ernest Jr Connor II, a sole proprietor, and provides automated customer communication services to home service businesses, including pest control companies.

Information We Collect

When a business client engages Zeltova’s services, we receive limited customer contact information from that client’s own records, which may include:

• First and last name
• Phone number
• Service history (e.g., last service date, plan type)

For our clients’ customers, we do not collect this information directly from consumers. It is provided to us by our business clients, who are the original source of the customer relationship.

Information You Provide to Us

If you request a demo or contact Zeltova through our website and agree to receive text messages, we collect your name, email, and phone number to respond to your request. Text messaging originator opt-in data and consent will not be shared with any third parties or affiliates.

How We Use Information

We use the information described above solely to:

• Send SMS messages on behalf of our business clients to their own existing or former customers
• Respond to replies from message recipients
• Maintain records of message delivery and consent status (including opt-outs)
• Respond to people who request a demo or information through our website. 

How We Do Not Use Information

• We do not use recipient information for any purpose other than the communications described in this policy.
• We do not sell or share your SMS opt-in data or personal information with third parties for marketing purposes.

Message Opt-Out

Recipients may opt out of receiving messages at any time by replying STOP to any message. Recipients may reply HELP for assistance.

Data Retention

We retain message and contact records only as long as necessary to provide our services to our business clients, or as required by law.

Contact Us

If you have questions about this Privacy Policy, contact us at:

Email: ernest@zeltova.com